TY - JOUR TI - Efecto de la violación del contrato psicológico y el agotamiento emocional sobre el cinismo del empleado PB - Universidad Icesi PY - 2017 issn 0123-5923 AB - The psychological contract is relevant to understand the behavior and well-being of workers. This investigation analyzes the effect of the violation of the psychological contract upon the employee’s cynicism through a mediation of emotional exhaustion. For this purpose, a quantitative, empirical and crosssectional design research was performed. This was done through a personal poll to workers in the export automotive industry in Ciudad Juarez, Chihuahua, Mexico. Employing a structural equation analysis it was found that the violation of the psychological contract affe KW - Contrato psicológico KW - Agotamiento KW - Empresas UR - http://hdl.handle.net/10906/82023 ER -