%0 Journal Article 
%T Efecto del burnout y la sobrecarga en la calidad de vida en el trabajo
%J ESTUDIOS GERENCIALES;Vol. 29 No. 129
%D 2013
%@ 01235923
%U http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1740
%X The burnout syndrome occurs in workers who have contact with customers or clients. The aim of this study 
was to determine the effect of burnout and work overload on the quality of work life (QWL) in personnel at 
a health institute in Mexico. Cross-sectional and descriptive research was conducted with a stratified 
sample of 673 workers. Four scales were used to measure work overload, burnout, and two dimensions of 
QWL: work-family conflict (WFC) and job satisfaction. The results indicate a positive and significant effect 
of work overload on burnout and WFC, and a negative effect on job satisfaction. Furthermore, burnout is 
associated positively with WFC, and negatively with job satisfaction.
%K Facultad de Ciencias Administrativas y Ecómicas
%K Producción intelectual registrada - Universidad Icesi
%K Estudios Gerenciales
%K Satisfacción en el trabajo
%K Conflictos familiares
%K Conflictos laborales
%K Calidad de vida laboral
%K Quality of work life
%K Work overload
%K Job satisfaction
%~ GOEDOC, SUB GOETTINGEN